DMO Consulting Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way.
This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR).
What information we collect
We may collect personal information that is reasonably necessary to provide our services, including:
Name
Email address
Phone number
Company name and job title
Information submitted via website forms (e.g. enquiries, quote requests)
Any other information you choose to provide
We may also collect non-personal information such as:
IP address
Browser type and device information
Website usage data (via cookies and analytics tools)
How we collect your information
We collect personal information through:
• Contact and enquiry forms on our WordPress website
• Newsletter or marketing sign-ups (e.g. via Mailchimp or similar platforms)
• Direct communication (email, phone, meetings)
• Cookies and analytics tools embedded within our website
Our website is built on WordPress, which may use plugins and integrations that collect and process data on our behalf.
How we use your information
We use your information to:
• Respond to enquiries and provide services
• Communicate with you about projects or opportunities
• Send marketing communications where you have opted in
• Improve our website, content and user experience
• Meet legal and regulatory obligations
Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
• Consent – where you have opted in to receive communications
• Legitimate interests – to respond to enquiries and operate our business
• Contractual necessity – where processing is required to deliver services
• Legal obligation – where required by law
Disclosure of personal information
We do not sell or rent your personal information.
We may disclose your information to trusted third parties where necessary, including:
• Website hosting providers (for WordPress hosting)
• Plugin and integration providers (e.g. forms, security, analytics tools)
• Email marketing platforms (e.g. Mailchimp or similar)
• Professional advisors (legal, accounting)
Some of these providers may store data outside Australia, including in the United States or Europe.
Cookies and analytics
Our website uses cookies and similar technologies to improve functionality and understand how users interact with our site.
This may include:
• Google Analytics (website performance and behaviour tracking)
• WordPress plugins that support forms, security, and performance
You can control or disable cookies through your browser settings.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
This includes:
• Secure WordPress hosting environments
• Use of reputable plugins and integrations
• Access controls and standard security practices
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information only for as long as necessary to:
• Fulfil the purpose it was collected for
• Comply with legal obligations
• Resolve disputes and enforce agreements
Your rights (GDPR)
If you are located in the EEA, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, please contact us using the details below.
Access and correction (Australia)
You may request access to, or correction of, the personal information we hold about you at any time.
Marketing communications
If you receive marketing communications from us, you can opt out at any time by:
• Clicking the unsubscribe link in emails, or
• Contacting us directly
Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
DMO Consulting Australia
Email: hello@dmoconsulting.com.au
Website: dmoconsultingperth.com.au
Effective Date: 15 April 2026